TikTok Marketing Strategies for Retailers and the Rise of Social Commerce

Tie Soben
8 Min Read
Discover how TikTok marketing is transforming the retail world and driving explosive social commerce growth.
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Retail is evolving faster than ever. TikTok marketing strategies are no longer just nice-to-have—they are critical for retailers that want to grow in today’s social commerce landscape. Around the world, consumers are no longer just browsing on social media; they are buying directly on these platforms. This shift is reshaping how brands create awareness, earn trust, and drive sales.

I’m Mr. Phalla Plang, Digital Marketing Specialist, and I often remind business owners:
“If you’re not where your customers are, you’re losing them. On TikTok, customers are right there—scrolling, watching, engaging.”

This article explores proven TikTok strategies for retailers, supported by the latest global data, showing how to turn short-form content into long-term retail growth.

The Rise of Social Commerce

Social commerce is experiencing explosive growth worldwide:

  • The global social commerce market is projected to surpass $1.3 trillion by 2025, more than doubling from $492 billion in 2021 (Accenture, 2022).
  • More than 2 billion people worldwide shop via social media annually (Statista, 2024).
  • On average, users spend 2 hours 23 minutes daily on social media, with TikTok showing the highest growth in time spent per user (DataReportal, 2025).
  • By 2025, 62% of global e-commerce transactions will be mobile-first, and TikTok is shaping many of these purchase decisions (eMarketer, 2025).

Clearly, retailers that integrate TikTok into their strategies are positioning themselves at the center of this massive opportunity.

Why TikTok Matters for Retailers

Algorithmic Discovery

TikTok’s algorithm prioritizes content relevance over follower count. Even small retailers can achieve massive visibility if their videos resonate with users.

High ROI Potential

A global survey revealed 24% of marketers rank TikTok as their highest ROI channel, with more than half identifying it as the most profitable platform for influencer partnerships (Shopify, 2024).

Influencer Power

Nano- and micro-influencers (1,000–50,000 followers) on TikTok deliver engagement rates of around 12%, significantly higher than influencers on most other platforms (Shopify, 2024). For retailers, this means more authentic campaigns and stronger audience connections.

Gen Z and Millennial Appeal

Globally, 62% of TikTok users are under 30 (Statista, 2025). These digital natives expect instant discovery-to-purchase journeys—making TikTok a natural fit for retail marketing.

TikTok Marketing Strategies for Retail Success

1. Embrace Trend-Led Content

Retailers should align with TikTok’s fast-moving culture.

  • Participate in trending hashtags and viral audio tracks.
  • Localize content by tapping into cultural moments or holidays.
  • Encourage users to duet or remix your brand’s content.

2. Collaborate with Nano and Micro-Influencers

Authenticity drives conversions. Retailers can:

  • Partner with niche influencers (e.g., fitness, beauty, tech, fashion).
  • Focus on unboxings, tutorials, and styling videos.
  • Provide affiliate codes or product gifts to incentivize sharing.

3. Use TikTok Ads and Shopping Tools

TikTok offers multiple ad formats:

  • In-Feed Ads for native content.
  • TopView Ads for maximum visibility.
  • Branded Hashtag Challenges to go viral.
  • TikTok Shopping for seamless product integration and in-app checkout.

4. Encourage User-Generated Content (UGC)

UGC builds trust and drives peer-to-peer influence. Retailers can:

  • Launch branded hashtags such as #ShopTheLook or #MyUnboxingMoment.
  • Feature UGC in their TikTok accounts and websites.
  • Reward participants with discounts or recognition.

5. Optimize Posting Strategy

  • Aim for 3–5 posts per week.
  • Post during evening hours (6–10 pm local time) for higher engagement.
  • Continuously track performance via TikTok Analytics.

6. Tell Authentic Stories

Short, authentic stories convert better than hard sells. Retailers can:

  • Show behind-the-scenes processes.
  • Share customer testimonials.
  • Explain their mission or values in engaging, bite-sized videos.

7. Run Hashtag Challenges

Challenges inspire mass participation. For example:

  • #ShopTheStyle for fashion retailers.
  • #MyKitchenFind for home goods.
  • Pair with influencer seeding for faster adoption.

8. Use Analytics and Listening Tools

  • Monitor key metrics like watch-through rates and conversions.
  • Use tools like Meltwater to identify emerging trends.
  • Quickly adapt campaigns to align with shifts in consumer behavior.

TikTok in the Wider Social Commerce Ecosystem

Omnichannel Consistency

TikTok content can be repurposed across Instagram Reels, YouTube Shorts, and Pinterest, amplifying reach.

Seamless Checkout Experiences

Platforms like Shopify integrate with TikTok to enable direct shopping. Reducing steps from discovery to purchase increases conversion rates.

Quick Commerce Storytelling

Global quick delivery players like Instacart and DoorDash highlight speed via TikTok videos. Retailers can do the same to showcase convenience and urgency.

Testing Global Markets

TikTok’s global reach allows retailers to expand internationally by producing localized, relatable content for different regions.

Case Story: From Small Brand to Global Growth

A small fashion boutique posted a TikTok showcasing a “day-to-night” outfit transformation. The video gained 500,000 views within a week. They then launched a #StyledByYou challenge, encouraging customers to post their looks. This campaign created hundreds of UGC videos, tripled their TikTok following, and boosted monthly revenue by 40%.

This demonstrates how TikTok can turn niche retailers into global players with the right mix of storytelling and shoppable features.

Measuring TikTok Success

Retailers should focus on these KPIs:

KPIWhy It Matters
Views & Watch TimeShows reach and content stickiness
Engagement RateIndicates resonance and virality
CTR & Link ClicksReflect shopping intent
Conversion & GMVTies content to actual sales
UGC VolumeMeasures community building
Follower GrowthReflects long-term visibility

Note

TikTok is more than an entertainment app—it’s a social commerce engine. By embracing authentic content, influencer partnerships, and shoppable tools, retailers can turn engagement into conversions.

As I emphasize:
“If you’re not where your customers are, you’re losing them. On TikTok, customers are right there—scrolling, watching, engaging.”

The future of retail lies in meeting consumers where they are. On TikTok, the scroll becomes the sale.

References

Accenture. (2022, January 11). Why shopping’s set for a social revolution. Accenture. https://www.accenture.com/us-en/insights/software-platforms/social-commerce

DataReportal. (2025, February). Digital 2025: Global overview report. DataReportal. https://datareportal.com/reports/digital-2025-global-overview

eMarketer. (2025, March). Global e-commerce 2025: Mobile-first growth. eMarketer. https://www.emarketer.com

Shopify. (2024, July 29). 15 essential TikTok statistics for marketers in 2025. Shopify. https://www.shopify.com/blog/tiktok-statistics

Statista. (2024). Number of social commerce buyers worldwide from 2020 to 2028. Statista. https://www.statista.com

Statista. (2025). Distribution of TikTok users worldwide as of 2025, by age group. Statista. https://www.statista.com

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