Retargeting with PPC: How to Win Back Lost Visitors and Boost Sales

Tie Soben
8 Min Read
Turn missed clicks into customers with smart retargeting ads.
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Getting traffic to a website is hard work, but what’s harder is keeping visitors long enough to turn them into customers. In fact, over 96% of first-time visitors leave a website without converting (Demand Sage, 2024). That’s where PPC retargeting comes in — a smart and proven way to bring those visitors back. This article explains what PPC retargeting is, why it matters, and how to use it effectively in 2025.

1. What Is PPC Retargeting?

PPC retargeting is a form of online advertising that shows ads to people who have previously visited your website or app but didn’t complete an action, such as making a purchase or filling out a form. Using small snippets of code (called tracking pixels or cookies), advertisers can “follow” these users with tailored ads on platforms like Google Ads, Facebook, YouTube, and more.

🔗 Learn more about how Google Ads retargeting works

2. Why Retargeting Matters in 2025

Retargeting has become even more essential in today’s ad landscape because:

  • Users are bombarded with choices. It takes 6 to 8 touchpoints on average before someone is ready to make a purchase (HubSpot, 2024).
  • Retargeted users are 70% more likely to convert than new visitors (Criteo, 2024).
  • The average click-through rate (CTR) of retargeted ads is 0.7%, compared to just 0.07% for display ads that target new users (WordStream, 2024).

Retargeting isn’t just a nice-to-have. It’s a high-performance tool that improves conversion rates, return on ad spend (ROAS), and overall campaign ROI.

3. Types of PPC Retargeting

a. Pixel-Based Retargeting

This is the most common form. A pixel is added to your site, and when someone visits, it drops a cookie into their browser. You can then retarget that user across the web.

b. List-Based Retargeting

This method uses your own customer data (like email lists) to create custom audiences. You upload these into platforms like Facebook Ads Manager or Google Ads.

c. Dynamic Retargeting

Dynamic ads show the exact product or service a person viewed on your site. This works well for eCommerce platforms.

Example: If a user looks at a pair of shoes but doesn’t check out, they later see an ad with that same pair — plus a discount.

d. Video and YouTube Retargeting

This uses video watch history to retarget viewers who didn’t complete a CTA.

4. Best Practices for Effective Retargeting

a. Segment Your Audience

Don’t use the same ad for everyone. Tailor ads based on:

  • Cart abandoners
  • Product viewers
  • Blog readers
  • Past customers

Segmenting improves relevance and increases click-through and conversion rates.

b. Use Frequency Caps

Avoid ad fatigue. Cap how often someone sees your ad in a day or week.

Google recommends a frequency cap of 3–5 impressions per user per day (Google Ads Help, 2024).

c. Set a Retargeting Window

Not all visitors are equal. A 7-day retargeting window works best for hot leads, while a 30-day window can help nurture colder leads.

d. Craft Strong Ad Copy

Speak directly to the user’s prior behavior. Use phrases like:

  • “Still thinking about it?”
  • “Don’t miss out”
  • “You forgot something”

Combine this with urgency or discounts to drive clicks.

5. Platforms and Tools for Retargeting

✅ Google Ads

Offers robust options for display, video, search, and dynamic retargeting. Integration with Google Analytics 4 allows deeper audience segmentation.

🔗 Try Google Ads Retargeting

✅ Facebook & Instagram

Via Meta Ads Manager, you can retarget website visitors, app users, video viewers, and more.

🔗 Explore Meta Retargeting

✅ Criteo

Popular with eCommerce brands for dynamic product ads. Known for personalized ad delivery using AI.

🔗 Visit Criteo

✅ AdRoll

Great for cross-platform retargeting. Works across the web, social, and email.

🔗 Try AdRoll

✅ LinkedIn Ads

Offers retargeting for B2B campaigns using website visits, company size, and job titles.

🔗 LinkedIn Retargeting Guide

6. Retargeting Metrics That Matter

To measure the effectiveness of your retargeting campaigns, focus on these key metrics:

MetricWhy It Matters
CTR (Click-Through Rate)Shows how engaging your retargeting ad is.
CVR (Conversion Rate)Measures how many clicks lead to desired actions.
ROAS (Return on Ad Spend)Indicates the revenue you earn for every dollar spent.
Impression FrequencyTells you if you’re overexposing your audience.
Bounce RateReveals if your landing page is aligned with the ad.

Tip: Use Looker Studio or Supermetrics to track and report these metrics.

7. Real-World Success Example

A global fashion brand used dynamic retargeting to bring back cart abandoners. After adding urgency-focused messaging and a 10% discount, they saw:

  • 30% increase in conversions
  • 40% higher CTR
  • 19% decrease in cost per conversion

Source: SevenAtoms, 2024.

8. Challenges in 2025 and How to Adapt

❗ Privacy Restrictions

Changes in cookie tracking (like Google Chrome phasing out third-party cookies) make retargeting harder.

Solution: Use first-party data, server-side tracking, and tools like Google’s Enhanced Conversions.

❗ Ad Fatigue

Users seeing the same ad repeatedly may ignore or get annoyed.

Solution: Rotate ad creatives regularly. Use video, carousel, and native ad formats.

❗ Rising Costs

As more businesses invest in retargeting, ad prices go up.

Solution: Test bids across platforms. Use automated bidding strategies to optimise for ROAS.

Note

Retargeting with PPC is no longer optional. It’s an essential strategy to recapture lost traffic and drive more sales. With the right tools, clear segmentation, engaging ads, and proper measurement, you can unlock powerful results — often at a lower cost than acquiring brand-new users.

As 2025 continues to shift toward privacy-first marketing, staying ahead with smart retargeting is a competitive advantage. Start with one platform, test small, and scale what works.

References

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