Community Marketing

Build loyal audiences and boost engagement through Community Marketing. Learn how to turn connections into brand advocates and long-term growth.

Smiling shopper reading positive community comments on a phone during holidays, showing trust and connection linked to community-driven holiday loyalty.
Community MarketingCustomer Loyalty

How Communities Drive Holiday Loyalty: Myths vs Facts

The holiday season intensifies competition. Brands increase advertising, promotions, and outreach. Yet many customers disappear once the season ends. This pattern reveals a core challenge: short-term sales do not guarantee…

Customer support leader reacting with relief as community support system reduces service load and tickets.

Community Support Systems That Lower Customer Service Load

Surprised marketer pointing at an AI dashboard showing referral insights and fraud alerts, highlighting AI-driven referral and ambassador programs.

How AI Changes Referral & Ambassador Programs: Myths vs Facts for Smarter Growth

An image showing a surprised, curious face peeking through a keyhole to visualize the "The Trust Secret" of Private Communities
Community MarketingDark Social

The Rise of Private Communities and Dark Social: Expert Q&A

Person pressing trigger button with surprise, visualizing automatio
AutomationClient Engagement

Trigger Libraries for Services: A Consulting Approach & Case Study Insights

Dynamic artwork of a diverse group around a virtual campfire in Slack, emphasizing emotional bonds for retention.
Community BuildingCustomer Retention

Micro-Communities on Discord and Slack: Strategies to Boost Customer Retention in 2025

Surprised person reacting to re-engagement message
Customer RetentionRe-engagement

Win Back Lapsed Followers: Proven Offers & Storytelling Strategies to Reignite Engagement

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